If they say this,
say that.

Most replies fall into a handful of shapes. Only the detail should ever be new work. Find what they said, take the play, change the one specific thing.

Built from 01-library/channels/linkedin-plays-library.md · people and drafts that name real people stay private, never on this page

The lookup
They saidThey arePlay
A 馃憤, or "thanks for connecting"Unknown. No signal at allP1 the qualifier
"Yes, and our opens are sliding"A clientP2 the trade, or the free hour
"Yes, but our list is small"Small, but still usefulP2 the trade
"Not me, but I advise people who do"A channelP3 the referral brief
"Who should I introduce you to?"A referrerP3 + P4
Generous, well connected, small listA connectorP4 the SOS gift
Sits above a portfolio or client baseVC, accelerator, agencyP5 the perk stack
"Not there yet, but this matters"Timing, not rejectionP7 the not-yet
"I'll look at this at the weekend"Intent plus a dateP8 the dated defer
Out of office, or Open To WorkNobody read itP0 drop
Nothing, or another 馃憤Nothing yetLeave it. Cost was one message
added"Sorry, I'm in marketing, not for me"Knows people who sendP3 + P4. P6 only for a professional referrer, and last
added"How do I get commission?"Asking outrightP6, both options plainly
added"If you ever need anything, ask me"GenerousP9 bank the goodwill
added"Let's do something together"Serves sendersP10 the collab yes
added"Yes, let's talk"ReadyP11 booking
addedThey asked a real email questionCurious, maybe a buyerAnswer from the Email Almanac, then route by this table
addedThey opened with their own credentialsStatus, not needP2 the trade, take the credential seriously
addedThey commented on the octopusWarmThe sign-off, with the Delphi image
addedA competitor, warmlyA peerP12 the competitor peer
addedA directory, hub or publicationA listing or media targetP13 the media or listing target
addedA public comment under a postEveryone readingP14 the public comment reply
addedA commenter who sells what YT cannot endorseA sellerP15, in public stay inside your own argument
addedThey pitched their own thingA sellerP5 if they serve senders, otherwise P0

Rows tagged added came from the reply desk and the night crawl (RME-95).

The plays

Reusable message patterns. Match the tags to the situation, grab the play, personalise the one specific detail. The point is that most replies fall into a handful of shapes, so only the detail should be new work.

Tag vocabulary

GroupTags
What they sent#reply-defer #reply-notyet #reply-thumbsup #reply-brushoff #reply-broadcast #reply-open-question #reply-autoresponder #reply-referral-offer #reply-none
What they are#role-sender #role-connector #role-referrer #role-agency #role-vc #role-nonprofit #role-media #role-jobseeker
List size#size-tiny #size-small #size-right #size-unknown
Sector#sector-retail #sector-nonprofit #sector-healthcare #sector-education #sector-events #sector-saas
Outcome aimed at#aim-sale #aim-partner #aim-referral #aim-call #aim-relationship #aim-drop

P1 路 The qualifier

#reply-thumbsup #reply-brushoff #size-unknown #aim-sale

Use when they gave you almost nothing (a 馃憤, a "thanks for connecting") and you cannot tell if they even have a list. Never send a menu of options to a low-signal reply. Five asks in one message is the general approach the handoff doc shows losing 4 to 1, and the options are different ladders anyway.

One question, easy out, one line proving you read their profile.

Thanks {Name} 馃檪

Quick one so I am not guessing: does {their org} email a list at all? And if it does, have the opens been drifting down?

That is the bit I fix. If it is not a thing for you, no problem at all, and {genuine one-liner about their content}.

Routing table for the answer

They sayThey areNext play
Yes, and opens are slidingClientP2 or the free hour
Yes, but it is smallSmallP2
No, but I advise orgs that doChannelP3
Nothing, or another 馃憤Nothing yetLeave it, cost was one message

P2 路 The trade

#size-tiny #size-small #role-media #role-sender #aim-relationship #aim-sale

Use when their list is small enough that a paid clean is not the point, but they have expertise, an audience, or a door worth opening. A free clean traded for their honest opinion. A pure gift from a stranger creates obligation. A trade respects their standing and gives them a reason to engage.

Split the offer and the ask into separate paragraphs, and answer the four unspoken objections: what they send, what comes back, how much work it is, what happens to their data.

So, a trade rather than a pitch.

You send a CSV straight out of your {platform}. Any extra columns ride along untouched, and you get the same file back with a verdict on every address: Keep, Monitor or Suppress, the reason behind it, and what to do about it. Encrypted, deleted after 60 days, never resold. Free, and it is small enough that it will not take long.

What I would want back is your honest read on the report. Not on me, on the output. Would that actually help a {their kind of} marketer decide what to send, or is it noise dressed up as insight? You have spent {N} years on that side of the table and I would rather hear it straight than keep guessing.

And if the list comes back clean, that is a good answer too and you will know.

Guardrail: ask for a private opinion, never a public review. The fix plan is explicit: "the review ask stays conditional or the gift stops being a gift."

P3 路 The referral brief

#reply-referral-offer #role-referrer #role-connector #aim-referral

Use when they say no for themselves but offer to refer, or ask who to introduce you to. Always carry the size filter. The documented failure of the campaigns is a pipeline of prospects roughly 30 times too small, and a referral partner with no brief will reproduce it exactly.

Name two concrete groups, never "anyone who does email".

Useful introductions would be people running events, summits or memberships, and marketing or CRM leads at companies of roughly 50 to 500 staff. That is where lists get big enough for this to actually matter.

Pair with P4. Add the 15% only where it fits (see below).

P4 路 The SOS gift

#role-connector #role-referrer #aim-relationship #aim-referral

Use when someone is generous, well connected, or their own audience is too small to buy. A connector's currency is having something good to hand people, and this costs nothing until someone uses it.

And something you can hand out straight away: I run a free SOS hotline. Anyone whose email has suddenly stopped landing can ask me and get a real answer, no charge and no pitch. reviewmyemails.com/sos. Send people whenever it is useful, it exists for exactly that.

Doubles as the honest boundary: spam placement is often SPF, DMARC or a blocklist entry rather than the list, and saying so prevents selling a clean nobody needs.

P5 路 The perk stack

#role-vc #role-agency #aim-partner

Use when they sit above a portfolio, a cohort or a client base rather than owning a list themselves. They have no stack to replace. What they have is a set of companies who need one.

Ask to be the deliverability slot, and offer a free clean of their own list as proof rather than as a pitch.

Is there a deliverability slot in the {accelerator / agency} stack? If there is not one you use consistently or trust, I would like to be it.

Guardrail: a cohort-wide free perk breaks the five-free-cleans-a-week cap. Agree the number before offering.

P6 路 The 15%

#role-referrer #aim-referral

Mention it last or not at all. With a professional referrer it gives them upside and is honest. With someone being generous unprompted it cheapens the offer, and P4 already carries the reciprocity.

If an introduction ever turns into paid work, I pay 15%. Not why I am asking, but you should know it is there.

P7 路 The not-yet

#reply-notyet #size-tiny #aim-relationship

Use when they say some version of "not there yet, but this matters". That is a timing objection, not a rejection, and the worst possible response is to argue. Push here and you convert a warm door into a closed one.

Three moves, no ask at all:

  1. Accept it completely and say you prefer the honesty.
  2. Give one piece of timing advice they can file. The genuinely useful one: check a list before the first real send on a new domain, not after. Reputation damage is slow to do and slow to undo, so the cheap version always happens early.
  3. Give one thing of value inside their own expertise, not yours. This is what separates a peer from a vendor. It requires actually reading what they do.

Thanks {Name}, and "not there yet" is a genuinely good answer. I would rather hear that than have someone pretend. 馃檪

One thing worth filing for when you are: {the timing advice}. Nothing for you to act on now.

Separately, and only because it sits squarely in your world rather than mine: {something real from their field}.

Guardrail: the gift in step 3 must be verified at a primary or professional source. Handing a wrong fact to an expert in their own field is worse than sending nothing.

P8 路 The dated defer

#reply-defer #aim-relationship

Use when they say some version of "I will look at this at the weekend / next week". That is intent plus a timeframe, which is different from a maybe and very different from P7's "not there yet". The trap is answering it with more pitch.

Two moves:

  1. Give them the one thing to look at. Usually they have said they will look without having been given anything specific, so a single link does more than another paragraph of explanation.
  2. Pre-authorise the no. Most people who defer and then find it is not relevant go quiet, because saying no feels rude. Removing that friction converts silence into an honest answer, which is worth more.

Perfect, no rush at all. 馃檪

If it helps, {one link} walks through what you actually get back, which is probably quicker than me explaining it.

And for what it is worth, size is not really the thing. A thousand addresses that have sat for two years cause the same trouble as a hundred thousand, it just costs less to fix.

Then log the date. A defer with a stated timeframe is the easiest kind of lead to lose, because nothing arrives to remind you. One light nudge a couple of days after their date, then leave it.

Snippet 路 The episodic close

#size-tiny #aim-relationship #aim-referral 路 bolts onto P2, P7 or P8

For anyone whose list will not produce a meaningful invoice today. Turns "not a customer yet" into "remembers you exist" without ever telling them they are not the target.

Most people only need me twice: when something breaks, or when a list has sat long enough to need a clean. It is not a subscription you forget you are paying for.

So the useful thing might just be knowing I exist for when it does come up, for you or for someone you work with.

Why it works: it reframes occasional use as a benefit against subscription validators, and "for you or for someone you work with" makes the referral ask implicit.
Never tell anyone their list is too small. Corrected 2026-08-28 on YT's instruction. It is insulting, it is factually wrong, and it costs the referral and the review. A thousand stale addresses cause the same trouble as a hundred thousand, they just cost less to fix, and anyone sending outreach, a newsletter or even invoices arrives at the same problem. Who you help and who you hunt are different questions. The 50 to 500 staff filter belongs in Sales Navigator targeting, where it decides where outreach effort goes. It has no place in a conversation with someone who already came to you.

The invoice angle is underused. Nobody thinks of transactional mail as a list, and unpaid invoices sitting in spam is a sharper stake than a newsletter's open rate.

Known weakness, decided 2026-08-27: occasional-use products have poor recall, so awareness alone does not survive a twelve-month gap with nothing to remind them. The real answer is being findable at the moment of need, which the almanac and the SOS hotline already do. Wiring those to the tell-a-friend motion beats building another page. Do not build a new referral or awareness landing page: /partners exists and is linked from contact, /for-agencies exists and is orphaned. A third would be the third.

No decay statistic in this snippet. The 25 to 26 percent figure is on the Do Not Use list in STATS-citable.md.

P0 路 Drop

#reply-autoresponder #role-jobseeker #size-tiny #aim-drop

Autoresponders mean no human read anything. Job seekers are not buyers, and Open To Work is already set to 0 in Ulinc for that reason. Stop the sequence rather than spending four more follow-ups on it.

Snippet 路 The sign-off

#aim-relationship #aim-referral 路 closes every LinkedIn message

YT's signature is - YT 馃拰馃悪. Confirmed 2026-08-30. Use it as the default close on LinkedIn messages unless a specific message calls for something else.

Where the conversation is warm enough to ask for recall, the octopus line goes immediately above it:

If you ever hear someone say their email has gone weird, remember the octopus.

- YT 馃拰馃悪

This belongs in a DM, not on a landing page. Decided 2026-08-29: telling someone to remember you is a thing you say to a person. From a webpage it is strange. In a message it is the last line they read, and it only lands because they have just seen the octopus on the profile. The page carries 馃拰馃悪 beside her name instead, and nothing more.

Snippet 路 The money argument

#aim-sale 路 use once a prospect accepts the list is the problem

Added 2026-08-29. Every other argument in the kit is a fear argument: your list is worse than you think. This is the only one a finance director forwards.

You stop paying to mail the void. A cleaned list often drops a client a whole plan size with their provider, sometimes two or three. What they pay me two or three times a year is usually less than what that saves them annually.

Keep the hedges. "Often" and "usually", never a guaranteed saving. A savings claim is the one thing a client will actually measure.

Snippet 路 The pre-check

#size-unknown #aim-sale 路 removes the risk of buying blind

I can pre-check first and tell you roughly what share of the list looks risky. If it is tiny, do not buy anything.

Pairs with "sometimes nothing is wrong". Same promise, made before the money instead of after, which is what makes it credible.

Standing rules for every play

Expansion, 2026-09-23 (RME-95): built around YT's plays, not over them

Everything below adds to the plays above. Where the two ever disagree, YT's section wins.

X1 路 Where each kind of reply goes

The reply desk (RME-70) sorts every unanswered thread into one play. This is how the reply shapes seen in the 2026-09-17 export map to YT's lookup.

They saidPlay
A 馃憤, "thanks for connecting", "sounds interesting", a short polite no with nothing elseP1 the qualifier
"Not me, I'm in marketing" / "not relevant" but they clearly know people who sendP3 the referral brief, plus P4 the SOS gift. P6 only if they are a professional referrer, and last
"Who should I introduce you to?"P3 + P4
"Yes, our opens are sliding" / "send me more info" / "let's talk"P2 the trade, or the pre-check snippet, or the Calendly link if they asked for a call
Agency, fractional CMO, accelerator, VCP5 the perk stack
"Not there yet"P7 the not-yet
"I'll look at it this weekend" (then silence)P8 the dated defer, then one light nudge after their date
They asked a real email questionAnswer it from the Email Almanac (cite the question), then route by the lookup
They commented on the octopusSign-off snippet with the Delphi image, then route by the lookup
They pitched their own thing at YTP5 if they serve senders, otherwise P0
Autoresponder, Open To WorkP0 drop

Correction learned the hard way: the first desk batch (RME-70) led most brush-offs with the 15%. That breaks P6 ("mention it last, or not at all"). The desk is re-drafted by play (RME-95).

X2 路 Snippet 路 The slow-reply opener (bolts onto any play)

For a thread that has waited about 10 days or more. One honest line first, then the play. The reason is true: YT was building the app. Never invent one. YT picked B as the default and wants A and C tested (00-inbox/decisions/2026-09-23-linkedin-slow-reply-opener.md).

Mix by warmth (how warm they were sets how warm or plain we can be): warm leans B (50% B, 25% A, 25% C), medium is even (40% B, 30% A, 30% C), cold leans plain (50% C, 30% A, 20% B). Warm means interested, an open question, or a real back-and-forth. Medium means social. Cold means a brush-off, gone quiet, or their pitch.

X3 路 Snippet 路 Endings, only where the play has no close of its own

YT: "can end in SOS or Email Almanac or something clever". Added as a PS, never as a second offer. The signature stays - YT 馃拰馃悪.

Mix: warm leans Almanac, medium even, cold leans clever.

X4 路 The Ulinc sequence and what it actually got

The connection note, openers and follow-ups are in 01-library/channels/linkedin-outreach-sequences-playground.md (served as linkedin-outreach-sequences.html, client names removed). Measured from YT's 2026 sends in the 2026-09-17 export. "Replied" means any answer before the next template, so read it as attention, not buying intent.

StepMessageSentRepliedRate
0Octopus connection note1,00624324.2%
1Migration / warmup ("grateful to connect")28010136.1%
1Blocklist recovery ("pleasure to connect")1162824.1%
1Money loss1422920.4%
1Validator gap2652910.9%
1"Reaching out to my network today"502397.8%
2Soft nudge55012322.4%
3Offer plus two dates2913211.0%
3Testimonial follow-up6657.6%
4Polite close plus SOS1473221.8%

The specific painful situation wins again, 3 to 4x the generic opener. The leak was never the openers. It was the 825 threads where the other person answered and got nothing back.

X5 路 How the plays learn

X6 路 Launch state

DMs are written as LIVE (reviewmyemails.com/get-started, and the free 1,000 are cleaned inside the account after signup). The WAITLIST line activates when YT logs the launch date, until then use LIVE. Once it does, a DM sent in the two-week pre-launch window swaps only its app CTA line for: "The Review My Emails app opens on [date]. Join the list now. When it opens, set up your account and your first 1,000 addresses are cleaned free." The softer CTA is "Rather talk it through first? Book a call." with calendly.com/reviewmyemails.

X7 路 Where YT's plays and today's repo rules differ (for YT to settle, one at a time)

Nothing in YT's section was changed to resolve these. They are listed so nobody trips on them.

  1. Statistics source. The plays say docs/content-engine/STATS-citable.md. This repo's rule (CLAUDE.md) is Email Almanac only. In this repo, the Almanac wins until YT reconciles the two.
  2. P2's free clean and the five-free-cleans-a-week cap. Since 2026-09-23 the free 1,000 is the first clean inside an account, after signup with a card. Whether a hand-run free trade clean still exists is YT's call, per message.
  3. "The free hour" (P1 routing) is defined in dnsbl-monitor/docs/content-engine/OUTREACH-FIX-PLAN.md, the RIGHT-SIZE offer: "I will give you an hour on a call for free, no charge and no pitch, and show you what is actually sitting in your list. If you want the full clean after that, we price it properly for the size you have." It sits in the other repo, so it is quoted here. The same plan caps free cleans at five a week, which is where P5's cap comes from.
  4. Signature. For LinkedIn DMs it is - YT 馃拰馃悪 (confirmed 2026-08-30). The BIBLE's "Yanna-Torry Aspraki" stays for everything else.
  5. Partner pages (YT, 2026-09-23). /partner is the 15% referral and partner programme. /directory is the listings for agencies, freelancers and companies. YT believes /for-agencies no longer exists, but it still loads, which is logged as a gap. /partners also loads. Link /partner and /directory only.
Expansion, part 2 (RME-95 night crawl, 2026-09-23): the other reply systems, folded in

Three more reply systems were found outside git and are folded in here, so there is one library.

The plays below (P9 to P15) and the variants carry their source. Anything drafted rather than written by YT waits for her voice pass before it counts as hers.

X8 路 New plays

P9 路 Bank the goodwill

#reply-generous #role-connector #aim-relationship 路 from the eight shapes (#3)

Use when they say "if you ever need anything, ask me", or pitch their own help back. It is the polite reverse pitch. Do not counter-pitch. Match the generosity and take nothing.

That is kind of you, thank you 馃槉 Same offer back.

If email ever misbehaves for you or for a client, bounces creeping up, a domain suddenly landing in spam, send it over and I will tell you what is going on. No charge, I do it all the time.

And tell me what you are working on, so I know who to point your way when it comes up.

Pairs naturally with P4, since the SOS hotline is the concrete version of "same offer back".

P10 路 The collab yes

#reply-collab #role-media #role-connector #aim-partner 路 from the eight shapes (#6)

Use when they say "let's do something together" and they serve senders or have an audience that sends.

Yes please 馃槉 I would much rather make something with someone than at them.

What I can bring: real anonymised examples of what actually kills a list, and a way of talking about deliverability that does not send an audience to sleep.

What did you have in mind? A live, a post swap, or something built for your audience?

Guardrail: the old agency library declined every collaboration ("We're not looking for any collaboration at the moment"). That contradicts the collaborate rung of the offer ladder, so it is retired. When a collaboration ask is really a pitch for their product, use P0 or the short no in X9.

P11 路 Booking, the logistics

#reply-yes #aim-call 路 from the agency response library

Use when they said yes to a call and the only job left is getting a time in the calendar without friction. Each line does one thing.

P12 路 The competitor peer

#role-peer #aim-relationship 路 the "no play" case in PEOPLE-library, now a play

Use when a founder or employee of a validation or deliverability competitor engages warmly, usually in public. They are worth more friendly in public than as any sale.

Reply peer to peer. Say something true about the craft that lifts both of you, then stop. One example from 2026-09-23:

Two people in deliverability agreeing in public. Somebody screenshot it.

Guardrail: never compare, never say one is better or worse, never say we use a competitor in the background. No pitch, ever. Never put a competitor into a sequence.

P13 路 The media or listing target

#role-media #aim-relationship 路 the other "no play" case in PEOPLE-library

Use when someone who runs a directory, a review hub, a podcast or a publication engages, especially one on the get-listed list.

Be generous and memorable in public. Say something sharp about their own subject. Never mention listings, submissions or the product in the thread. A warm introduction beats a cold submission form. Tell whoever owns get-listed that contact was made. If it is a collab post, the Review My Emails page may add one short, exact line after YT's.

P14 路 The public comment reply

#public #aim-relationship 路 from the 15MIN chat and LNKDN/LINKEDIN-INTERACTION-RULES.md

Use when the reply is a public comment under a post, not a DM. The real audience is everyone else reading the thread. Reply as YT, not the page, since her reach is roughly 15 to 20 times the page's.

The four shapes:

  1. They share an insight: validate the core truth, add one layer from practitioner experience, and at most offer to go deeper. Never pitch.
  2. They ask a question: answer directly first, then explain. Facts from the Email Almanac only. If it is complex, point to a free tool or the Almanac, or suggest a DM.
  3. They credit Review My Emails: acknowledge warmly and briefly, and add value instead of just saying thanks.
  4. They are wrong: correct gently, with evidence rather than authority ("What we see in practice is..."). Never punch down on beginners.
Guardrail: the never-say list applies in full in public. No emojis in public comments. No links in the comment body. Never sell in a comment.

P15 路 The commenter you cannot endorse

#public #role-seller #aim-drop 路 from the 15MIN chat

Use when the commenter sells something YT's name must not sit next to: cold outreach, list building, warmup tools.

Decided (YT, 2026-09-23): cold-outreach operators can partner ("they can, but only some"), and YT picks which ones go into the directory. So a partner offer to one goes in a private DM only, and a directory listing only on YT's yes. In public the rule above still holds.

X9 路 Variants folded into existing plays

X10 路 Common questions (from the agency library, cleaned)

They askSay
"How are you different?""Good question. Honestly, it comes down to what you walk away with. Most validators answer one thing: does this address exist. I go further and tell you whether each address is actually safe to send to, with a Keep, Monitor or Suppress verdict and the reason."
"What platform do you use?""We built our own. It's Review My Emails, and the app is live: reviewmyemails.com/get-started" (the old line said "going SaaS in the coming weeks", which is now out of date)
"Do you have examples?""Here's a demo report so you can see exactly what comes back: insights.reviewmyemails.com/demo-clean"
"What do you do? Can you send more info?"The P1 "what is it you actually do" variant, or reviewmyemails.com/hello
"Why did you connect with me?""Thanks for asking! I reached out because {the real reason from their profile or post}." Never invent one
"I already have this""Good, that puts you ahead of most! The only thing is, most cleaners only confirm an address exists, not whether it's safe to send to." The old line's spam-trap clause is removed (no spam-trap claims on marketing surfaces)
"Have you helped coaches and consultants?""Yes, coaches and consultants are a big part of who I help, both directly and through their clients." No invented numbers
"How much do you charge?"See X11.2. With a list size, quote from the pricing table. Without one, share the pricing PDF once YT approves it
"Do you have lists of investors?" / lookalike lists"No, I do not sell data. I validate the emails people send to us." Do not recommend a third-party data tool
Their pitch for their own product"Thanks for the info! Not interested at the moment. Wishing you the best." (or P0)
A chat request that is not about our services"Thanks so much for the invitation, but honestly I don't have time for calls with all the lovely people I meet here. I hope you understand."

X11 路 Folded-in rules, and what is still open

  1. Tag every contact with its play. The old router tagged each Ulinc contact with the message used (L1 to L8), so the tag later showed which message booked the call with nothing logged by hand. Keep the habit with play IDs instead: tag the contact P3, P11-yes and so on. The weekly export then reports by play.
  2. Pricing (YT, 2026-09-23). "if they ask for specific size, if not we have some pdf with pricing etc, as long as we double check them or confirm they can be used then i can share it in the chat". So when they give a list size, quote the price for that size from the pricing table (from $0.008 per email down to $0.0026 at volume). When they don't, share the pricing PDF in the chat, but only a version YT has checked and approved. Until then, ask for the rough list size. The old agency line ("I can't give you a quote without understanding your situation") is retired.
  3. The tag #reply-credential (from PEOPLE-library): they open with their own credentials ("I used to run a million-record database"). Read it as a status move, not a need. Take the credential seriously and never explain the basics. The P2 trade lands better on them than on almost anyone, and P4 answers "what can you do for me".
  4. Segment to offer (old message library): Heads of and Directors at real companies go to clean. Agencies, fractional CMOs and consultants go to partner or white label. Owners and solo founders go to referral or partner, never a doomed clean pitch. A live spam, blocklist or DNS problem goes to SOS.
  5. Never in a DM (old message library): no em dashes, no semicolons, "Review My Emails" spelled out, never the vendor name, never a sibling brand, never a client or testimonial name, never YT's personal address, never a label count, no "no card", no inbox promises. YT sends every message herself.
  6. The agency library's "No, free app trial" row pointed at a Slack message nobody here can see. It is dropped.

X12 路 Candidate plays (shapes seen on the desk, no play yet)

Found while re-drafting the 2026-09-17 export by play. Each needs YT's words before it becomes a play.

  1. "Your pitch ignored my own posts." They called out that the message was generic. The only right move is a short, real apology, with no ask.
  2. "Is it launched yet?" You told them a launch was coming, and now it is live. A one-line "it's here", plus the LIVE link.
  3. A peer asks YT a strategy question about her own market. Answer as a peer. It is not a sales moment.
  4. "Where are you based?" as the whole reply. A friendly one-line answer, then route by the lookup.

X13 路 Open notes for YT

X14 路 The PDFs a play sends

YT's sales PDFs (value, SOS, pricing, partner) are catalogued in 01-library/channels/linkedin-sales-pdfs.md, with each one's newest version, its clashes and which play sends it. The PDFs stay private. Only a version YT has checked goes out in a DM.

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